Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t allow an unprofessional 24 hour carpet cleaner attempt to repair your carpets with water damage. These are the things you have to be careful of:
Overcharging. An inexperienced water restoration technician may build the job up with extra inclusions. E.g. using dehumidification for the water damaged carpets is not needed.
Not using the correct equipment. They sometimes use equipment from hire companies to dry the carpet. This is acceptable, but an experienced water damage technician will have all their equipment so they provide a faster response and hopefully a better value job.
Does not have a proper moisture metre. If they don’t have the correct moisture meter, they will not be able to tell when the carpet is dry. This enhances the potential of future mould growth. Removal of the mould would then be required.
If they aren’t specialised. There are a whole lot of “Carpet Cleaners” in this industry who do repair repairs on the “side.” i.e. they aren’t those who take on this sort of work every day. Be aware of them. Repairing carpets is an art. Removing and repairing and reinstalling the carpet is best to be taken on by a professional, otherwise carpets can be damaged irrepairably.
You could be thinking, how do I choose a proper Flood Restoration techinician? Below I have selected some signifiers to check for when you are calling around for a carpet flood damage business:
What size is their Yellow Pages ad slot: This can be a sign of how much work they have already. A full-size Yellow Pages ad slot can cost more than $50 000. If they have invested in a large ad, you get some indication that they are professionals.
Where do they show up in Google? The higher the rate in Google, the more webpage views there has been for that business.
What Qualifications do they have? The minimum qualification required is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.
Do Insurance companies source them for their carpet water damage jobs? This is a top indicator. If insurance companies source them, the business is probably going to be good at their job. Insurance companies generally use the providers that offer them the best value for the money.
How much Equipment do they have? They should own about 100 Air movers. If they have this many, this probably means they have been going for a good time. We took 8 years to accumulate that many wet carpet drying air movers.
What level of commitment can you get from them by calling them? Ask if you can pin them down to a rate for water extraction, water removal and initial inspection. If they can’t give you a rate for this at the least, you know they are not willing to serve you, so move on.
Response Time – Our Water Damage business based in Brisbane works to a 59 minute response time for a water damage emergency. The job needs to be attended to ASAP. Mould can grow inside a 24 hour period.
If you focus on these tips you are sure to come up with a Flood Damage Restoration company who knows how to do the job.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
